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Avis des membres sur HOTEL-RESTAURANT VAGABONDO

3.9/5
36 avis
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Rapport Qualité/Prix
Localisation
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Cadre /ambiance
Service
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Stella Gold
Stella Gold
Visité en novembre 2023
I booked to stay here on 10/15. Unfortunately due to an unforeseen personal emergency, I had to cancel and immediately let them know on 10/27. I received an e-mail back that they would check with their manager due to it being nonrefundable and see if they can approve a refund, which I appreciated as I truly had every intention of going. I have now followed up multiple times and have yet to hear back.

I have been so stressed out about my personal emergency (I cannot share details, it is too traumatic) and now I have to stress about this. It has been over a week since I have heard anything. I also went on their website to send a customer support form and have heard nothing.

I will never recommend Selina to anyone, especially after I shared my situation with friends who have stayed at Selina all over the world and have had instances where they were charged MONTHS later by Selina randomly and even when a location closed where they showed UP to their reservation and had no idea the location closed. They confirmed that their customer support is nonexistent.
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Montserrat R M
Montserrat R M
Visité en octobre 2023
small rooms and old furniture. bathrooms are smelly and dirty. common areas are nice and pool great. welcome drink is always nice!
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Hieu Vo
Hieu Vo
Visité en octobre 2023
I love the social scene, the free yoga classes, and access to the cowork office. The premise is very clean. The staff are very helpful and communicative. They accommodated my several changes, which I appreciate.

But oh god, like other reviews have said, the dorm rooms are terrible. They’re so crammed, smell really bad, and the storage space is horribly designed. I mean if we have to, we’ll get used to it, but I’m also thinking if you’re very tall or have big legs, there will be much discomfort. All the intended locks are not working and/or pretty much useless.

Lastly, while some tours are reasonably priced, for the most parts, Selina’s shuttle prices are high. However, the rides were all smooth and very nice drivers. If you could afford it for your peace of mind like I did, it might be worth it.
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Ilona Jeckelmann
Ilona Jeckelmann
Visité en octobre 2023
Sehr kleiner Dorm für 6 Personen. Leckeres Frühstück & sehr nettes Restaurant Personal. Schöne Gemeinschaftsumgebung (Feuerstelle, Pool, Sitzgelegenheiten). Gut gelegen direkt eine Strasse neben Hauptstrasse, wo unzählige Restaurants sind.
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
28/10/2023 à 09:37
Hi Iliona, we appreciate your feedback, it helps us improve and we are always looking to grow for the better. We are happy to see you had a great time with us and really hope to see you again soon. Pura Vida!
Thanks & Regards,
Daniel Wells
Daniel Wells
Visité en octobre 2023
Like others have stated, this is a great place to meet people. The pool, bar, and public areas including a fire are nice. The staff were adequately friendly and helpful. The problem is the bedrooms are way too small for the number of people that are in them, and the bunks are wooden boxes which obstruct the light and ventilation. The whole room reeked of humidity, mold, and mildew. Fun placed to be, not a great place to sleep. Also, they charge $5 to rent a towel, which is obscene considering the prices that towels can be bought for ($10) and the towel rental prices at other hostels ($0.00 to $1.00)
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
28/10/2023 à 09:38
Hi Daniel, we appreciate your feedback, it helps us improve and we are always looking to grow for the better. We are happy to see you had a great time with us and really hope to see you again soon. Pura Vida!
Thanks & Regards,
Jesse Chavez
Jesse Chavez
Visité en septembre 2023
Very knowledgeable and helpful employees. Would definitely recommend this place for your next Costa Rica stay!
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Agustina Descalzo
Agustina Descalzo
Visité en septembre 2023
El hostel es lindo, limpio. La habitación familiar es grande. El problema es que esta todo al rededor de la piscina y alli la gente grita mucho de noche - fue en el unico Selina que no pude dormir de los 4 que visite en Costa Rica
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
12/09/2023 à 07:26
Hi Agustina, thank you so much for your feedback. We value your opinion a lot as it helps us to improve our guest experience. We are happy to see you had a great time with us and hope to see you again soon. Pura Vida! 
Thanks & Regards,
Manuel Villegas
Manuel Villegas
Visité en septembre 2023
Bueno
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
12/09/2023 à 07:27
Hi Manuel, thank you so much for your feedback. We value your opinion a lot as it helps us to improve our guest experience. We are happy to see you had a great time with us and hope to see you again soon. Pura Vida! 
Thanks & Regards,
Sabine Hein
Sabine Hein
Visité en août 2023
For my visit of 2 nights this place was fantastic and offered me exactly what I needed. It is located on the main road going towards the La Fortune waterfall, so it is a busy road and the rooms are right next to the road. It has a small outdoor kitchen with seating and a small pool next to the rooms. This setting is very inviting. The entire place is on a very small property and every inch is made great use off. I would go definitely back and stay there as it is also walkable within 15 to 20 min to downtown la Fortuna. If you are looking for a place to hang out during the day it might not be the right place to stay but it has everything you need during a short trip.
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Martín Capó
Martín Capó
Visité en août 2023
Como todo selina, cumple y esta bien
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
13/08/2023 à 09:34
Dear Martín,

Thank you for taking the time to provide us with your positive feedback regarding your recent stay at Selina. We are delighted to hear that you enjoyed your stay and that our facilities and services met your expectations.
Mon 89
Mon 89
Visité en août 2023
Muy lindo y excelente ubicación!
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
03/08/2023 à 15:27
Muchas gracias! sin duda le esperamos nuevamente
Billy Gresseau
Billy Gresseau
Visité en juillet 2023
????
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Ole Kristian Haug
Ole Kristian Haug
Visité en juillet 2023
Great hotel! Clean, fresh and great service.
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Positive Thoughts
Positive Thoughts
Visité en juillet 2023
Nice looking place poor service. There was a lady Paula Mena I believe had a bad attitude, seems like she had issues with men. I would not recommend going to this Selinas. But other locations are great like the one in Puerto Viejo and even in Panama . Orian the yoga Instructor I forgot from Israel , she was an angel . Very informative work shop classes etc. But the lady Paula I recommend has to go not such a nice person..
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IBAMF 56
IBAMF 56
Visité en juillet 2023
Good price, nice clean room, about a 10 minute walk from the center of town, with self check in. Shower had the electric heater which was warmer only when running the water low
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
03/08/2023 à 15:28
Thank a lot for choose our place, you´re welcome all time
Kai Pörzgen
Kai Pörzgen
Visité en juillet 2023
Das Selina in La Fortuna ist ein sehr gelungener Ort. Wir haben uns sehr wohl gefühlt und die Annehmlichkeiten genutzt, die es bietet. Wir haben an einem Kennenlernen mit Willkommens-Getränk teilgenommen und erste Kontakte geknüpft. In der Gemeinschaftsküche haben wir zu Abend gegessen und gefrühstückt. Außerdem gab es abends noch einen DJ und lustige Spiele zur Unterhaltung.
Der Pool ist klein, liegt aber mitten im Geschehen.
Das Personal war sehr freundlich und Tiere haben wir auch gesehen.
Wir sind als Familie dort gewesen, aber der Schwerpunkt liegt auf jüngeren Leuten mit gehobenen Ansprüchen.
Trotzdem fanden wir die Atmosphäre sehr freundlich.
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
13/07/2023 à 09:42
Dear Kai,

Thank you for taking the time to provide us with your positive feedback regarding your recent stay at Selina. We are delighted to hear that you enjoyed your stay and that our facilities and services met your expectations.

We strive to provide our guests with the best possible experience, and it is a great pleasure to know that we have succeeded in your case. We are thrilled that you appreciated our hospitality, attention to detail, and our commitment to excellence in service.

Thank you again for choosing our hostel for your stay. We look forward to welcoming you back in the near future.
Jack Wayne
Jack Wayne
Visité en juin 2023
Bed bug dans les teepee !!
Bedbug
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
13/07/2023 à 09:44
Dear Jack,

Thank you for providing us with your feedback and letting us know about your experience during your stay at our hotel. We sincerely apologize that we did not meet your expectations and for any inconvenience this may have caused you.

We take the quality of our services very seriously, and it's a shame that we were unable to provide you with a satisfactory experience. We will take your comments into consideration to improve our service and ensure that future guests have a much better experience.

We hope to have the opportunity to regain your confidence in our hotel and welcome you back in the future.
Elio Galo
Elio Galo
Visité en juin 2023
Again huge Selina fan and this was again phenomenal
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
28/06/2023 à 12:26
Dear Elio,

Thank you for taking the time to provide us with your positive feedback regarding your recent stay at Selina. We are delighted to hear that you enjoyed your stay and that our facilities and services met your expectations.

We strive to provide our guests with the best possible experience, and it is a great pleasure to know that we have succeeded in your case. We are thrilled that you appreciated our hospitality, attention to detail, and our commitment to excellence in service.

Thank you again for choosing our hostel for your stay. We look forward to welcoming you back in the near future.
Laurens van Dijk
Laurens van Dijk
Visité en juin 2023
We we were with a big group there for we had multiple rooms to our selfs, the 6 person room we had was a little crowded for 6 guys, but well, we made it work. It's very nicely located near an active vulcano. And there are alot of side activities to do near by!
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
14/06/2023 à 08:13
Dear Laurens,

Thank you for taking the time to provide us with your positive feedback regarding your recent stay at Selina. We are delighted to hear that you enjoyed your stay and that our facilities and services met your expectations.

We strive to provide our guests with the best possible experience, and it is a great pleasure to know that we have succeeded in your case. We are thrilled that you appreciated our hospitality, attention to detail, and our commitment to excellence in service.

Thank you again for choosing our hostel for your stay. We look forward to welcoming you back in the near future.
maripier boilard
maripier boilard
Visité en juin 2023
Emplacement parfait ! La piscine, le bar/restaurant, l’ambiance tout était incroyable !
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
01/02/2023 à 07:47
Hello Maripier, thank you for your review! We are happy to know that you had a good time with us and we hope to see you again soon, Pura Vida!
Jose Castrillo (“Chimuelo”)
Jose Castrillo (“Chimuelo”)
Visité en mai 2023
Un lugar súper popular muy accesible
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Natalia Gómez
Natalia Gómez
Visité en mai 2023
I didn't stay here, only went for a drink. But bar and restaurant are pretty good. You know to expect good things when coming here even if you ar not staying. Friendly staff and good drinks, except Mezcal, don't order Mezcal.
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
24/05/2023 à 09:54
Dear Natalia,

Thank you for taking the time to provide us with your positive feedback regarding your recent stay at Selina. We are delighted to hear that you enjoyed your stay and that our facilities and services met your expectations.

We strive to provide our guests with the best possible experience, and it is a great pleasure to know that we have succeeded in your case. We are thrilled that you appreciated our hospitality, attention to detail, and our commitment to excellence in service.

Thank you again for choosing our hostel for your stay. We look forward to welcoming you back in the near future.
Sierra Allred
Sierra Allred
Visité en mai 2023
Selina is on the more expensive end for hostels but in my opinion, this location was worth it. My friends and I enjoyed the movie room, pool, and library area. Yoga was incredible - both in the morning and afternoon and it’s open to everyone, not just people staying at the hostel. Our room was clean, air conditioned, and quiet. We enjoyed all of the food and drinks we got, especially the coconut smoothie bowl. The staff were kind and helpful and the tours we booked were reasonably priced. Although there were quite a few groups traveling together it was still easy to meet new people. Overall, we really would definitely recommend and would stay again in the future.
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
21/05/2023 à 08:37
Dear,

Thank you for providing us with your feedback and letting us know about your experience during your stay at our hotel. We sincerely apologize that we did not meet your expectations and for any inconvenience this may have caused you.

We take the quality of our services very seriously, and it's a shame that we were unable to provide you with a satisfactory experience. We will take your comments into consideration to improve our service and ensure that future guests have a much better experience.

We hope to have the opportunity to regain your confidence in our hostel and welcome you back in the future.
Tony Bovill
Tony Bovill
Visité en mai 2023
Basic but comfortable room. Very friendly and helpful staff. 10 mins walk from town. Well equipped outdoor shared kitchen. Nice small pool. Only drawback is the busy road running past the hotel but that goes quiet at night.
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
03/08/2023 à 15:29
thank a lot for choose our place, was a pleasure for us be your host
Ashley
Ashley
Visité en mai 2023
Overall really enjoyed my stay. Friendly, helpful staff. The breakfast included was amazing (paid a little extra when booking for it). My only complaint is that few small harmless bugs did get into my teepee room, and it would be hard for two people to comfortably move around. Luckily I was solo so this was no issue for me and we are provided a net over the bed. Not sure if the other rooms get bugs, but considering we're surrounded by jungle I would assume they do. I felt safe in my net while I slept.
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Lola Salgado
Lola Salgado
Visité en avril 2023
Super cool space! Service is excellent:) Have lots of space for parking if you rented a car!
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
30/04/2023 à 05:17
Dear Lola Salgado,

Thank you for taking the time to write a review! We're so glad to hear that you enjoyed the space and found our service to be excellent. We're always striving to provide a positive experience for our guests, and we're happy that our ample parking made things convenient for you. We hope to have the opportunity to serve you again soon. Safe travels!

Warm Regards
Audrey Decelles
Audrey Decelles
Visité en avril 2023
Really cool spot, amazing pool with all the little lights around! Close to the center, kitchen clean, vibes were on point, breakfast delicious but quite pricy. The tours were fantastic, we had a great time! Dorms smelled like mold and the music was quite loud at night but other then that, gorgeous hostel, i recommand! The staff was also nice too.
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
30/04/2023 à 05:17
Dear Audrey Decelles,

Thank you so much for taking the time to share your experience of our hostel. We're thrilled to hear that you enjoyed our amazing pool, central location, clean kitchen, and great vibe. It's fantastic that you found the breakfast delicious and enjoyed the tours - we're always looking for ways to enhance our guests' experiences! We appreciate your feedback regarding the dorm room smell and music, and we'll definitely look into that so we can continue to improve. We're glad that our staff could add to the great experience you had here, and we hope to welcome you back soon!

Warm Regards
Mari Serav
Mari Serav
Visité en avril 2023
Excelente como todos los selina
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
27/04/2023 à 10:36
Dear Mari Serav,

Thank you very much for your kind words! We are thrilled to hear that you enjoyed your stay with us at Selina. It's our pleasure to provide our guests with an unforgettable experience, and we hope to see you again soon. Thank you for choosing Selina!

Warm Regards
Hunt_the_planet
Hunt_the_planet
Visité en avril 2023
Small rooms with no cleaning service!

!! Total rip off for trips!! Charging 20-30% more than the operator charges if you book directly with them!
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
26/04/2023 à 08:44
Dear Hunt_the_planet,

Thank you for your feedback. We apologize for any inconvenience caused. We strive to offer the best possible accommodations and services for our guests. However, we do understand that our rooms may not suit everyone's preferences. Regarding the cleaning service, we are sorry for any misunderstanding, as we do offer daily cleaning services upon request. As for our pricing, we operate on a dynamic pricing model that takes into account various factors such as demand, seasonality, and availability. While we understand that our rates may differ from the operator's, we aim to provide value-added services and benefits, such as 24/7 customer support, flexible cancellation policies, and discounted rates for longer stays. Once again, we appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Warm Regards
Jessica R
Jessica R
Visité en avril 2023
Stopped in to have a few drinks and check out the live dj…

Pros: 2 for 1 drink special is pretty awesome, it’s on from 6pm to 8pm. The bartender Gabriella is super nice. Also, their ceviche with patacones is to die for. Sooooo delicious!

Cons: the vibe was pretty dull for a Friday night. The dj was basically playing while there weren’t so many people, and those that were their were just kind of hanging out, not very social. Other bars in the area are busier.
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HOTEL-RESTAURANT VAGABONDO
HOTEL-RESTAURANT VAGABONDO Responsable
26/04/2023 à 08:44
Dear Jessica R,

Thank you so much for stopping by and sharing your experience with us! We're thrilled to hear that you enjoyed our 2 for 1 drink special and that Gabriella provided excellent service. We're happy to hear you enjoyed our ceviche with patacones - it's always great to see our customers enjoying our food. We apologize that the vibe was dull on the night you visited. We understand how important it is to have a lively atmosphere, especially on a Friday night. We'll certainly take this feedback on board and make sure that we're doing everything we can to create a more exciting environment going forward. We appreciate your honest review and hope that you'll give us another chance in the future. We're confident that we can improve upon your experience and provide a more memorable night out. Thanks again for stopping by and sharing your thoughts!

Warm Regards

HOTEL-RESTAURANT VAGABONDO

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A 2 km du centre-ville, sur la route des sources thermales et du parc, La Fortuna, Costa Rica
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+506 2479 8087
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