THE GATES HOTEL
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2024
Recommandé
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2024
Un bel hôtel à l'atmosphère tropicale très agréable. Toutes les chambres sont cosy et design avec un petit coin salon et un écran LCD. La piscine de taille moyenne, au milieu du resort, est très agréable et non loin d'un bar extérieur de style hawaïen. Des concerts live sont organisés régulièrement. A noter : un shuttle gratuit vous emmène toute la journée dans le centre de Key West et à la marina. Vous pourrez également emprunter les vélos de l'hôtel. En résumé, c'est un bel endroit pour se détendre, un peu à l'écart de l'effervescence de Duval Street.
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Avis des membres sur THE GATES HOTEL
2.5/5
19 avis
Rapport Qualité/Prix
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Cadre /ambiance
Service
Valerie W.
Visité en mars 2024
Definitely not 4 star service or experience.
Bed was AWFUL! Where was the staff? Only saw one person the entire stay and that was at check in. Zero towels at the pool to use… really disappointed at the experience. $50 resort fee. For what?! For over $400 a night I expected so much more.
Bed was AWFUL! Where was the staff? Only saw one person the entire stay and that was at check in. Zero towels at the pool to use… really disappointed at the experience. $50 resort fee. For what?! For over $400 a night I expected so much more.
Jessie S.
Visité en mars 2024
❗️FRAUD！NEVER WASTING your MONEY HERE!!!
Two weeks ago, I came here for vacation with my friends. On the first day when I checked in, I found the toilet was blocked, so I immediately informed the reception desk. We asked to change the room if no one came to repair it within an hour, she said she would arrange someone to come up and repair it, so from 3 o 'clock to 9 o 'clock, 6 hours later, the toilet was still blocked, and we could not even enter the bathroom. This time after ten minutes, someone finally came to repair, but the power of the toilet is really very, very small! There is a shuttle bus to downtown every day, but it is $5 per person. When we checked out, I found that I was being charged far more than I had seen when I booked online. ⚠️ I have seen other customers complaining about their overcharge in the comments before, but I didn't expect to find it on myself this time. I asked the manager why I was overcharged, and she told me that she could waive the contribution fee. But after a few days I was found that the fee was not waived, I called them, they said they would deal with it, as a result after a week, I checked my bank and found that I was still charged that fee, so I called them many times, but there was no reply, they just tried to cheat you out of money, pay attention to your bank statement after you left! Never come again! The room rate is not cheap, but the service is terrible! They don't care about their guests!
Two weeks ago, I came here for vacation with my friends. On the first day when I checked in, I found the toilet was blocked, so I immediately informed the reception desk. We asked to change the room if no one came to repair it within an hour, she said she would arrange someone to come up and repair it, so from 3 o 'clock to 9 o 'clock, 6 hours later, the toilet was still blocked, and we could not even enter the bathroom. This time after ten minutes, someone finally came to repair, but the power of the toilet is really very, very small! There is a shuttle bus to downtown every day, but it is $5 per person. When we checked out, I found that I was being charged far more than I had seen when I booked online. ⚠️ I have seen other customers complaining about their overcharge in the comments before, but I didn't expect to find it on myself this time. I asked the manager why I was overcharged, and she told me that she could waive the contribution fee. But after a few days I was found that the fee was not waived, I called them, they said they would deal with it, as a result after a week, I checked my bank and found that I was still charged that fee, so I called them many times, but there was no reply, they just tried to cheat you out of money, pay attention to your bank statement after you left! Never come again! The room rate is not cheap, but the service is terrible! They don't care about their guests!
Meeta A.
Visité en mars 2024
This hotel is actually a renovated motel. They tried to update it but failed. The bathroom sink and do not drain water. It’s a joke for what they charge you for the room. Not recommended. Stay next door at Marriott or Hilton.
Scott K.
Visité en mars 2024
We have enjoyed your hotel, everyone was so kind, and the place was so clean inside and out. Thanks again
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THE GATES HOTEL compte 19 avis avec une note moyenne de 2.5. Vous pouvez consulter les avis de THE GATES HOTEL en cliquant sur ce lien ou partager votre avis sur THE GATES HOTEL en cliquant ici
THE GATES HOTEL se situe au 3824, N Roosevelt Boulevard , Key West
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El personal de 10, el hotel precioso y muy bien ubicado. Parece de película americana.
Nos recomendaron muchos sitios para ir y tiene bus gratuito para llegar al centro.
Os lo recomiendo ????!!
Volveré!! Muchas gracias por todo.