SONDER LA CASA DEL SOL

I recently stayed at this accommodation during my trip to Spain, and it was the most unsatisfactory experience I had. Here are the reasons for my dissatisfaction:

1. Upon my arrival at the hotel in the evening, I found the main gate locked and requiring a password to unlock. To obtain the password, I had to check-in and provide my information online, which I missed. However, the hotel did not attempt to contact me through any other means, and the online registration process was cumbersome. It took me nearly 15 minutes to complete.

2. The room was stuffy and lacked proper ventilation. If I wanted to have some fresh air, I had to open the windows. However, due to the hotel's proximity to a bar, it was quite noisy at night, making it difficult to sleep.

3. The mattress was too soft, and after just two nights of staying, I started experiencing backaches and discomfort.

4. The shower water was excessively hot. I initially thought it was my mistake, so I kept adjusting the temperature, but the water remained scalding hot. (I usually shower with water at around 42 degrees Celsius.)

On the positive side, there were a few good aspects:

1. The receptionist, particularly a female staff member, had a friendly and welcoming smile.

2. The location of the accommodation was ideal.

Overall, I was dissatisfied with my stay at this accommodation. The lack of effective communication regarding the gate password, the uncomfortable room conditions, and the issues with the mattress and shower water temperature significantly affected my experience. I hope the management can address these concerns to improve the quality of their accommodation in the future.

Overall, my stay at the hotel was quite pleasant. The room was clean and tidy, equipped with all essential amenities. However, room number 21 had a minor downside—the vent located opposite the window emitted a foul smell when the windows were opened. Despite this inconvenience, Judith, the staff member, was incredibly helpful and informative about the local area. Her assistance greatly enhanced my experience at the hotel. Highly recommended.

Had an incredible stay at this property perfectly located just outside of heavy tourist population and in a cute lively local neighborhood. Highly recommend this place!

Foi a minha primeira experiência nos Sonder e neste conceito de alojamento. Tudo muito em pensado, com atenção aos pormenores, e uma relação qualidade-preço incrível. Quarto muito confortável. Localização não podia ser melhor. Todas as questões foram resolvidas prontamente por wattsapp a qualquer hora. Também conseguimos um desconto parking excelente através do hotel. Apenas uma nota para a App que podia ser melhorada. Recomendo!

Limpia, comoda y cerca de muchos bars y restaurantes. Fue perfecto.