SINA BERNINI BRISTOL * * * * *
Hôtel
•
€€€
2024
Recommandé
•
2024
Un vaste palace à la belle façade, sur l’une des plus jolies places du centre de la ville. Le Bernini Bristol est la référence en matière d'hôtellerie de luxe à Rome. A l’intérieur, tout le standing d’une très grande maison 5 étoiles aussi bien au niveau de l'accueil que des équipements proposés. Les 127 chambres et suites ont une décoration contemporaine et raffinée, avec une touche de baroque rappelant le Bernin. Le rooftop de l'hôtel offre une vue splendide, on y trouve un élégant restaurant gastronomique. Un spa se trouve aussi à l'intérieur de l'hôtel.
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Avis des membres sur SINA BERNINI BRISTOL
4/5
22 avis
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SINA BERNINI BRISTOL compte 22 avis avec une note moyenne de 4.0. Vous pouvez consulter les avis de SINA BERNINI BRISTOL en cliquant sur ce lien ou partager votre avis sur SINA BERNINI BRISTOL en cliquant ici
SINA BERNINI BRISTOL se situe au Piazza Barberini, 23 , Rome
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Upon checkout we went to an event out of the city. On arrival at the new hotel, we realised we had stupidly left both our phone chargers plugged into the wall next to the bed in the room at the Sina Bernini. We called and eventually got through (after a long time of trying!) We explained where we’d left them and that we were returning to the city in the morning to collect them. We were assured they’d be waiting for us at the front desk “if they had been found”.
I’m sure by now you know where this is going - apparently “they weren’t there”. Which roughly translates to any language as “our cleaners have decided to pocket them”.
Not what you expect from a 5 star hotel.
Yes it was our silly fault for leaving them, but phone chargers?! Really?!?
So no, we won’t be returning and we don’t recommend. We stayed elsewhere for our next two nights and what a choice that was! No rooftop restaurant, but fabulous individually styled rooms, bigger, fluffier towels and robes and a homely feel. All things the Sina Bernini Bristol could benefit from.
Our room had NO air all week. Thankfully I booked a balcony room so we ended up sleeping with our balcony doors open every night to get some cool air. The bathroom left a lot to desire. The shower knobs were falling out of the wall and there was mold all over the windows in the bathroom. I’m assuming our room was next to a service room because literally every morning and every night leaving and returning to the room we had the staff cleaning carts right outside our door. I stay in a Marriott every week and had really high hopes for this place on our anniversary trip but sadly this property was a major let down.
Service is clearly lacking in this hotel. For a rate above $300 per night, you’d expect these basic things to be working.
Breakfast was ok, the buffet was varied but nothing outstanding.
The room was ok, clean and modern. The bathroom was simple, a few mold spots in the shower.
This is my second stay at a Sina hotel (last one was in Milano). I may skip this chain next time I’m in Italy, as I continue to be disappointed.