Great location, awesome service, gave us extra time to checkout and cleaned room when requested. Served the purpose to go to central park and attractions. Can't beat this location. Will visit again

Great place!

Everything is good except of the room. 臨馬路 沒隔音 空調很吵 外面車生喇叭聲很吵 而且沒暖氣，房間很冷。 房間內問題很多。 很糟糕的經驗⋯

Booked a room for 1 night to see a Broadway show and with all the fees it was almost $500. We reserved 2 Queen beds but the rooms air conditioning did not work and the blinds were broken. Luckily we were able to open the windows for a breeze. Went to the lobby to see if we can get a different room but it was all booked. They sent maintenance to help, he was very friendly, but I could have gone to the Hyatt in midtown for a better experience and price. I would not suggest this hotel!

Das Hotel lebt von der guten Lage am Centralpark und dem columbuscircle sowie der Darstellung in der Serie Gilmore Girls.
Glamour strahlt hier aber nur noch die Lobby aus, die Zimmer sind im Gegensatz dazu ziemlich heruntergekommen. An unserem Deluxe Zimmer war nichts mehr Deluxe. Die Dusche kalt, die Aircondition funktionierte nicht und kannte nur eiskalt oder heiß. Zudem ein nervtötendes Brummen. Insgesamt war alles ziemlich abgewohnt. Der Service war bemüht, konnte das Problem aber nicht lösen. Der Safe war nicht einmal angeschraubt und hätte unter dem Arm weggetragen werden können. Die Servicemitarabeiter waren aber alle sehr nett.
Von vier Sternen ist dieses Hotel aber leider weit entfernt. Unser nächstes Hotel, eines der Drei Sterne Klasse war besser als dieses.

Alright, let’s talk about my stay at The Empire Hotel – that little gem nestled between Lincoln Center and Central Park. First off, the food? Chef’s kiss! I’m talking about PJ Clarke’s Restaurant – where flavor parties happen on your taste buds. From truffle-infused bites to melt-in-your-mouth delicacies, they’ve got it dialed in. I practically waltzed out of there humming a foodie anthem.

But hold up – let’s chat about the drinks. Now, I’m all for adventure, but these concoctions? A bit like a jazz fusion band – unexpected notes, some hits, and a few head-scratchers. I mean, who knew you could mix elderflower with jalapeño? But hey, props for creativity. ????

This hotel is the worst. I enjoy living in hotels from time to time and my husband decided to gift this stay here as a part of birthday gift which was part of a GG theme and I must say I’m so disappointed.
The AC didn’t work all night, the drapes in the room were unwashed and disgustingly dirty, the room was tiny and smelled terrible, the bed was rock hard and the bathroom was so awful that I left this morning without even showering there because that’s how dirty and old it looked! The bathroom doors were all chipped and dented from the inside, the sink and tap proximity is so close that you’ll end up dipping your hand in the water from the sink. It’s so not worth the price! There’s no pharmacies close by and none inside the hotel. The place is very dated and disgusting! ????

Very noisy rooms. Old style hotel with no fans in bathroom and very small, bad paint and others (Don't trust pictures, seems they always give you the bad rooms at beginning). Paid around $900 fro two night, worst one in our spring break travel.

The location is lovely with an amazing view. Our room was just facing another building, but the rooftop has some nice sights. Sometimes the AC doesn't work, the beds are hard, some of the wallpaper may be peeled or worn down and the bathrooms are oddly designed with the toilet facing the wall in a weird way that makes it hard to access. The staff are very nice.

Overall, we really enjoyed our stay at the hotel (March 2024). It's in a great location and, we felt, a good value when you factored in a more centrally located hotel NOT in Times Square (which we tried to avoid). You're across the street from Lincoln Center and about 5 minutes from Central Park and a few subway stops. About a two minute walk is Rosetta Bakery with incredible coffee and pastries.
The gentlemen in the lobby were always super kind to us, holding doors, greeting us, etc. Every hotel staff member who I interacted with was friendly and helpful as well. We had a room with two beds and a pullout sofa, so our room may be bigger than others, but we thought it was a great size, especially since we thought it might be super small (as older buildings in cities can be). Nothing extravagant, but we could move around comfortably.
We felt safe in the hotel and my son was able to take advantage of the fitness center. The wifi worked well for us and the room was comfortable, too. Anytime we needed an extra pillow or towel, someone was up to our room quickly.
I saw other reviews about a warm room and we experienced this too. Fortunately it was late March and it wasn't a major issue for us. We did not talk to anyone about this while we were staying there so I'm not sure if there was an issue or if it was just that the hotel turns off the AC during winter months. We were also on the 11th floor, so that could have been part of it. Regardless, it was not a deal breaker.
We will recommend this hotel to other travelers and would definitely stay here again (pictured with my review is the view from our room).

Rooms weren't great, service was worse. Stayed here for business. First there was no TV remote for the room, it took over 2 hours and various calls to the front desk to get this resolved. AC in the room was difficult to control and very loud. The first morning, the shower pressure was not working and took a while for water to come out. The 2nd night, the front desk ran out of water bottles and one of the male receptionists were extremely rude to my wife and I. Location was good and upstairs bar was decent, but I would never in good faith recommend someone staying here.

Cracked ceilings in all 3 rooms our party stayed in. One bed looked like I had been chewed on. No coffee makers in the rooms(!?!). Windows very dirty. You expect more from a 4 star (?!?) hotel and the price.

Chambre petite et pas d'armoire ou placard pour ranger ses vêtements. Pas de machine à café, ce qui est dommage car pas de petits-déjeuner à l'hôtel.

Very noisy room. We were on the 5th floor and it was almost like the dual glazed windows were open. We had a hard time sleeping most nights due to noise. This is an old style hotel with no fans in the bathroom and an overall tired dated look with odd dark wall paper in the narrow hallways. Our bathroom had paint peeling off the ceiling. Having said that and aside from the noise, the staff was great and the location was central enough to walk to most sites. They were also one of the few hotels that offered rooms large enough to accommodate dual beds and a hide-a-bed.

Great drinks on the rooftop. Highly recommend.

Τα δωμάτια μικρά, κακοσυντηρημένα, το κλιματιστικό χιλιοβρώμικο.
Εξυπηρέτηση πολύ καλή, κάθε μέρα αλλαγή σε πετσέτες και σαπούνι. Πολύ βολική τοποθεσία για να κινηθεί κανείς στην πόλη, (κοντά σε σταθμό μετρό).

The room I have at 4rt floor is very noisy. I switch off the room heater to minimize the noise, but there still lot of noise from outside . It seems like the hotels heater or something from outside that cause it. Not very good experience .

i saw chuck bass

The hotel is in a prime location, clean for the most part, close to a lot of stores and food options. Decent price for rooms a night. No coffee or tea machines in the rooms or options for either at the hotel. Only basic channels to watch on the television and service are not compatible with mirroring your devices or streaming app features. There is no streaming app feature at all. Staff are friendly, helpful, and courteous. Check-in is at 3pm, our rooms were not available until 4:30pm. I would book again due to the prime location the hotel sits in; I now know what to expect and how to plan my stay in the future. It's definitely worth checking out.

My wife and I recently spent four nights here. It is a wonderful location if you have plans to attend an event or two at Lincoln Center.
Our room, when we arrived, was over eighty degrees and it was obvious that the AC was not doing its job. After a couple of conversations with the staff, Niya found us another room and upgraded us as well.
Thanks so very much for making our memorable stay even more memorable. We look forward to our next visit.

We had a wonderful week long stay at the Empire Hotel! The location is absolutely perfect; especially if you are a lover of the performing arts. The area is somewhat quiet and very safe with lots of nearby attractions and restaurants. The service was excellent! The only thing that would have made the stay better was having in room coffee. I would highly recommend the Empire to anyone planning a trip to NYC!

Luogo famoso e all'altezza della sua fama

This hotel is located close to Central Park, and I absolutely love it.

The building needs upgrading.

This hotel is in need of major renovations as you can see from the pictures. The service was great Niya assisted with my concerns but she could only do so much. The hotel needs to spend the money and do a full rehab because it's a dump.