Résultats Hôtel à BELLE MARE ET PALMAR

LONG BEACH

Hôtel €€€
4.4/5
44 avis

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Carte de l'emplacement de l'établissement
Route côtière, Belle Mare Et Palmar, Ile Maurice
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2024
Recommandé
2024

Un fabuleux resort disposant de 255 suites spacieuses, 5 restaurants, boutiques, discothèque et bar lounge magistral

Une péninsule d'1 km de plages et de criques accueille ce fabuleux resort au chic innovant, composé de constructions cubiques abritant 255 suites fraîches et spacieuses avec de grandes terrasses, embellies en 2023 dans de douces tonalités vertes. Cœur du complexe et poumon de convivialité, la piazza à l'italienne s'entoure de 5 restaurants, boutiques, discothèque et bar lounge magistral planté sous une arche. Offre loisirs XXL : 3 piscines, mur d'escalade, terrains multisports, golf, case nautique, Marine Centre, Spa Cinq Mondes, club enfants et ados, etc.

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4.4/5
44 avis
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Marine d.
Marine d.
Visité en octobre 2023
Parfait, je ne peux pas dire mieux. L’hôtel est superbe, les chambres sont magnifique et spacieuse. Les équipements de l’hôtel sont top, le buffet du petit dej est délicieux ainsi que celui du soir, et les autres restaurants à la carte sont également très très bon. Le personnel est si gentil et au petit soin, c’est un vrai bonheur. Nous avons passé une semaine magnifique. Nous ne pouvons que recommander cet endroit ! Nous reviendrons c’est certain
Merci !
LONG BEACH
LONG BEACH Responsable
06/10/2023 à 06:25
Cher Client,
Veuillez accepter nos sincères remerciements pour avoir choisi et évalué notre hotel.
C'est en effet un plaisir de savoir que nos clientes ont apprécié leur expérience et que nos services ont été à la hauteur de leurs attentes.
C'est aussi un grand plaisir de lire vos commentaires et nous sommes ravis d'apprendre que vos vacances ont été fantastiques !
Merci encore une fois et nous nous réjouissons de vous accueillir de nouveau parmi nous dans un proche avenir.
Chaleureuses salutations,
Christian Jaquier
Graziella C.
Graziella C.
Visité en octobre 2023
Best hotel in Mauritius. Good customer service. The staffs are polite and welcoming. Highly recommend for stay.
LONG BEACH
LONG BEACH Responsable
05/10/2023 à 07:07
Dear Graziella,
Thank you for your rating and comment. We are happy that you enjoyed your stay with us.
We look forward to welcome you back for another great moment.
Sincerely,
Christian Jaquier.
Heinrich H.
Heinrich H.
Visité en octobre 2023
Excellent resort and the staff is extremely friendly and helpful. I would give them an easy 5 stars was it not for the exorbitant drinks prices. Prepare yourself to pay 5 times the normal price for drinks (alcoholic or non alcoholic) no matter what country you come from. The food is excellent, the location is fantastic and so is the atmosphere at the resort, every night. Well worth the holiday if you can just get past those drinks prices.
LONG BEACH
LONG BEACH Responsable
05/10/2023 à 07:12
Dear Guest,
Thank you for having chosen our resort as your holiday escape and for the time taken to share your feedback.

It gives immense pleasure in knowing that your appreciated the resort despite some glitches as highlighted above.

However, we would like to extend our profuse apologies and reassure you that we will work on our price list to better meet our guest expectation as well as the standard.

We cannot thank you enough for being our ambassador and sincerely hope that you will give us the opportunity to welcome you back to our sores for another warm experience.

Best regards.

Christian Jaquier
"
Miss F.
Miss F.
Visité en octobre 2023
Would I recommend long beach hotel for a solo black woman traveller, No. long beach is a modern hotel, beautiful ambiance, and the location is spot on. My experience as a single black woman travelling solo was disappointing. I was an all inclusive client. Upon arrival I was just handed the keys to my room, and nothing explained to me. Following day when I went to reception I noticed them and welcoming guests and giving them brochures and explaining to them detailed information about the hotel. I had to dig for that information from the staff myself, and even so, I got a sentence response out of them. They go all the way to make couples and family stay memorable, like put flowers on their tables, those nice beautiful gestures. For myself, a black solo traveller, well…overlooked and unnoticed is an understatement. They have a variety of restaurants and cuisines, chopsticks stood out for me. I booked for a floating breakfast three times in advance, and confirmed and always cancelled by their staff the following day, ultimately I didn’t have it since I was only there for a week. I love Mauritius as a relaxing spot but long beach, not really. The thought that I paid an all inclusive package and was treated like me a charity case really broke my heart. I didn’t get the value of my money. If you a black and travelling solo, do expect a different treatment and service, lower class service. Long beach ruined my first ever solo travel by withholding information from me that could have made my stay even more pleasant and discriminatory service. PS I did address my problems whilst at the hotel and I got “the look” and we will handle it and that’s it. It’s not the level of service I dispute, rather whom you feel is more entitled to it as compared to the other, and as a guest in your hotel, you didn’t feel I be entitled to your best service rather I was made to feel inferior than the other guests.
LONG BEACH
LONG BEACH Responsable
03/10/2023 à 09:25
Dear Guest
Thank you for taking the time to share your feedback.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
However we would like to reassure you that we do have any prejudice for black single woman. We are really sorry that you had this perception during your stay. We would have appreciated that you voiced all the problem you were facing to a manager so that we could have handle this matter immediately and have the opportunity to show you that this is not how we treated our guest and clarify all the misunderstood.
We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Christian Jaquier"
Chris B.
Chris B.
Visité en octobre 2023
Tolles Hotel, leider etwas umständlich in manchen Sachen, ZB klettern, Restaurant buchen,Golfen. Einige Mitarbeiter sind top, andere eher Flop. Insgesamt aber alles ok und ein schönes Hotel
LONG BEACH
LONG BEACH Responsable
03/10/2023 à 09:09
Dear Guest,
Thank you for your comment and rating.
We are happy that you enjoyed your stay with us, we look forward to welcome you back for another great moment.
Sincerely,
Christian Jaquier

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LONG BEACH compte 44 avis avec une note moyenne de 4.4. Vous pouvez consulter les avis de LONG BEACH en cliquant sur ce lien ou partager votre avis sur LONG BEACH en cliquant ici

LONG BEACH se situe au Route côtière , Belle Mare Et Palmar
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