HÔTEL DE GARLANDE * * *
Hôtel
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04.90.80.08.85
Je suis le propriétaire
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2024
Recommandé
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2024
Hôtel de charme situé près de la Place de l'Horloge, jolies chambres et suites et un appartement avec patio pour 4 personnes.
Au cœur des ruelles du centre historique, près de la place de l’Horloge et du Palais des Papes, voici un hôtel de bon standing auquel les propriétaires Emmanuelle et Stéphane s’emploient à distiller un esprit chambre d'hôtes, notamment avec les agréments de petits déjeuners copieux (gâteaux, confitures et yaourts maison). Les chambres sont toutes différentes en surface et en décoration, avec salles de bain fonctionnelles. Possibilité d'un lit bébé dans certaines. Un petit salon est bienvenu pour se poser. En annexe, un bel appartement de 78 m2, avec patio.
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Avis des membres sur HÔTEL DE GARLANDE
4.5/5
28 avis
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Oui, HÔTEL DE GARLANDE dispose d'un établissement adapté à l'accueil des motards.
HÔTEL DE GARLANDE compte 28 avis avec une note moyenne de 4.5. Vous pouvez consulter les avis de HÔTEL DE GARLANDE en cliquant sur ce lien ou partager votre avis sur HÔTEL DE GARLANDE en cliquant ici
HÔTEL DE GARLANDE se situe au 20, rue Galante , 84000 Avignon
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The location was central in the Avignon Town Centre. The hotel layout has limitations. There is a step and narrow spiral staircase. The breakfast room is cramped. The bedroom was barely adequate. The amenities were poor. No shower gel, thin towels. The breakfast was expensive and inadequate. Hot food was not always refilled.
Our small hotel, located in a historic area of Avignon, is subject to heritage constraints. It is not possible to consider the installation of a lift in the hotel. However, we have a large apartment (La Madeleine) which is serviced by a lift. We also have 2 bedrooms on the ground floor. On demand and upon availability, we are more than happy to select this type of room if specified well in advance. As you stayed in the hotel for 8 nights. If you had expressed the wish, I would have gladly tried to modify our reservation schedule to put you in one of the rooms on the ground floor during your stay.
I was very surprised to hear that the breakfast disappointed you. As you took it during your entire stay (8 nights), while of course you had the possibility of canceling your order free of charge, I thought that you were fully satisfied with the service. We had even modified the assortment of fresh fruit offered to all our customers to adapt to the particular allergy to orange zest that you had told us about.
Regarding the thickness of the towels, we are committed to a global approach to reduce our environmental impact. This leads, among other things, into the choice of towels made from natural fibers, woven in a specific way to ensure its essential function (absorbing water) and whose thickness is indeed optimized to guarantee solidity while reducing the energy needed to wash and dry towels after use. If your expectation was to have very thick towels, I fully understand that you are disappointed by our choice.
Of course, we provide our guests with shower gel and soap every day in their room. On request, we provide as well many other amenities (list available on our digital room directory) at the reception. There was obviously a misunderstanding about the service provided which would have been quickly cleared up if you had discussed it during your stay, while we were talking every day about what to do and how to visit Avignon and its surroundings.
I'm really sorry that you didn't feel comfortable enough to express your feelings during your stay. I hope that, despite this, you were able to enjoy your stay in Avignon.
Emmanuelle et Stéphane