CONGO PALACE HOTEL ^{* * * *}

The worse hotel in Athens.
Bedroon doors dont even open and hanging on a thread
Disgusting rooms about to collapse.
Bathrooms falling apart.
Carpets never been cleaned
Bar fridge door missing hinges.
Would not recommend this to anyone.
Congo palace should be embarrassed and ashamed.
Urgent need for full renovation

Classy and an excellent choice!!!!!!!!!

My recent stay at Congo palace has compelled me to share my concerns. Despite numerous reviews over the past year pointing out similar issues.
What's truly disheartening is the apparent disregard for guest feedback. Despite a consistent stream of negative reviews over the past year, it seems that the hotel management is still attempting to downplay these issues with weak excuses.

From the moment I entered my room, it was evident that cleanliness was not a priority. One of the most noticeable aspects was the unpleasant odour that seemed to permeate various areas of the premises.

Upon arrival, I couldn't help but notice some concerning hygiene issues. Mainly Room Carpets are smelling very bad, Towels and Bed linens are not hygiene & room odour is like vomiting. This not only made me uncomfortable but also raised concerns about the overall cleanliness of the hotel. This is not only disappointing but also raises significant concerns about the overall safety and well-being of guests.

Equally concerning is the potential for guests to contract skin diseases due to the hotel's lack of cleanliness. This poses a serious health risk that should never be overlooked.

Moreover, I encountered an extensive waiting time when I tried to address these problems with the staff. It was frustrating and inconvenient to have to wait for a resolution, especially when the issues were related to basic hygiene.

What's even more concerning is the possibility of contracting skin diseases due to the lack of cleanliness. This is a serious health concern and should be a top priority for any accommodation establishment.

I believe that CONGO PALACE needs to revaluate their cleaning procedures and improve their customer service response times. Guests should feel comfortable and safe during their stay, and my experience fell far short of those expectations.

I believe that guests deserve transparency and a commitment to resolving issues, even when they may not be easily quantifiable. This type of approach is crucial in maintaining trust and ensuring a positive guest experience. It's disappointing to see a hotel attempt to mislead future visitors.

I hope this feedback serves as an opportunity for Congo palace to make necessary improvements. I trust that they will take this feedback seriously and work towards providing a better experience for future guests.

Pas mauvais pour un hôtel grec mais le parking est très limité, il n'y a pas de duvet dans le lit et il pleuvait dans ma chambre à cause des orages

Great Rooms nice food and friendly staff love the location as well