PROTEA HOTEL ONDANGWA

Friendly staff and very dirty and place. Had 2 rooms and both bathrooms very dirty. Could not even trust drinking out of their mugs.

The owner needs to start renovations the place is soo out dated, also housekeeping needs to understand that one needs to clean underneath the toilet seat the amount of urine that has accumulated underneath is disgusting.

The stuff is lovely and polite and helpful i must say.
Ive only had brekfast there and its totally great, loved it.

Muito acolhedor, quartos espaçoso bem climatizados

The hotel has a plaque outside at reception depicting 4 stars. This sadly is not the case for a number of reasons.

Let us start with the positive points first, the airconditioners in the rooms work. And this heat that is rather a necessity more than it is a luxury. Bedding seems to be clean and not too worn which also makes a stay more comfortable.

Breakfast also is not bad at all and manages to set up your day well.

The negatives are items that can be fixed and rather easily. Should I say most of them can be fixed easily.
The first negative is the staff. For the simple reason they lack proper training. A well trained attentive staff member can make an average establishment into a good one.
The restaurant for dinner also leaves much to be desired as service was slow and the menu limited with items not being in stock.

The overall experience leaves one decidedly underwhelmed given that it is part of Protea Marriot group.

The problem one has to deal with is finding a reputable establishment and in areas such as these one tends to revert to tried and tested brands. It’s when these brands then fail to live up to their own standards that one feels let down.

Not the worst place I’ve had to spend a night but certainly not the best either. Next time I would think twice before returning as a guest

Old fashion design with friendly service and fantastic food