HOTEL HEGRA
Hôtel
•
€
2024
Recommandé
•
2024
Hôtel familial situé sur Herengracht, à proximité de la place du Dam, offfrant une belle vue sur le canal.
L’hôtel Hegra est « l'endroit où l'on se lève et se couche et tout ce qui s'y passe de merveilleux entre les deux ». Il est logé dans un étroit bâtiment du majestueux Herengracht, à 5 minutes de la place du Dam. Il a été complétement rénové récemment et remis au goût du jour tout en gardant l'attrait historique. La vue sur le canal est belle, les chambres avec vue sont naturellement plus charmantes que les autres. Les escaliers sont raides et il n'y a pas d'ascenseur, signalez donc tout problème de mobilité en amont de votre séjour. Belle adresse.
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Avis des membres sur HOTEL HEGRA
4.2/5
21 avis
Rapport Qualité/Prix
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Propreté
Cadre /ambiance
Service
![previous o.](https://www.petitfute.com/medias/membre/avatar/avatar8.jpg)
previous o.
Visité en janvier 2024
During my one night stay at this hotel, I faced some serious issues. There was a water leak because of a broken pipe. This made the hotel and the area around it unsafe. The police even blocked the road and said it wasn't safe for anyone to be there. Surprisingly, the hotel didn't bother to tell us about this dangerous situation, and took no responsibility.
Additionally, the hotel had an awful staircase that was difficult to use, especially with luggage. It seemed designed for less than 160cm height.
The hotel's service was poor, the rooms were tiny, and I even found mold on the toilet paper! No body was there to even change it!
But the worst part was when I reported the water problem to booking.com, the hotel lied and claimed it was just a 5-minute issue, which was not true.
In summary, my stay here was not good because of safety problems, an unusual staircase, bad service, small rooms, and even moldy toilet paper. The police blocked the road and declared the area unsafe, but the hotel didn't seem to care. I strongly recommend finding a different place to stay in Amsterdam.
Indeed, the hotel's management should be ashamed of the way they handled safety concerns during my stay. It was a disgraceful lack of responsibility and communication on their part.
In case they are reading this, Shame on you, and try to have some dignity with you next poor customer.
Additionally, the hotel had an awful staircase that was difficult to use, especially with luggage. It seemed designed for less than 160cm height.
The hotel's service was poor, the rooms were tiny, and I even found mold on the toilet paper! No body was there to even change it!
But the worst part was when I reported the water problem to booking.com, the hotel lied and claimed it was just a 5-minute issue, which was not true.
In summary, my stay here was not good because of safety problems, an unusual staircase, bad service, small rooms, and even moldy toilet paper. The police blocked the road and declared the area unsafe, but the hotel didn't seem to care. I strongly recommend finding a different place to stay in Amsterdam.
Indeed, the hotel's management should be ashamed of the way they handled safety concerns during my stay. It was a disgraceful lack of responsibility and communication on their part.
In case they are reading this, Shame on you, and try to have some dignity with you next poor customer.
![freemantrading](https://www.petitfute.com/medias/membre/avatar/avatar17.jpg)
freemantrading
Visité en janvier 2024
No reception just instruction
My room No 7 at the very top of awkward narrow very steep steps felt more like a prison cell. Cold on arrival with no view. Shower quite slow although very clean.
My room No 7 at the very top of awkward narrow very steep steps felt more like a prison cell. Cold on arrival with no view. Shower quite slow although very clean.
![Emilie B.](https://www.petitfute.com/medias/membre/avatar/avatar10.jpg)
Emilie B.
Visité en décembre 2023
The hotel is located perfectly !
The hotel is not huge but it is the Amsterdam « charme » after all ????
The room was very cosy and nice, would recommend it 100% for 1 or 2 night(s)
The hotel is not huge but it is the Amsterdam « charme » after all ????
The room was very cosy and nice, would recommend it 100% for 1 or 2 night(s)
![Diana P.](https://www.petitfute.com/medias/membre/avatar/avatar9.jpg)
Diana P.
Visité en décembre 2023
A bit small but nice and clean
![Carte adresse selection](/images/v5/adresse/map-fake-empty.webp)
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HOTEL HEGRA compte 21 avis avec une note moyenne de 4.2. Vous pouvez consulter les avis de HOTEL HEGRA en cliquant sur ce lien ou partager votre avis sur HOTEL HEGRA en cliquant ici
HOTEL HEGRA se situe au Herengracht 269 , Amsterdam
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Staircase is not suitable for suitcsses!
-Dirty rooms
-No service
Dont throw your money out on this.