The worst soundproofing I’ve ever stayed in. The staff are wonderful, friendly and attentive but the rooms have hardwood floors, concrete walls and no soft surfaces to reduce noise.

As people walk down the hallway the noise echos through the rooms, the housekeeping staff put down bottles of water on hard tables and it reverbs down from rooms above.

When a room nearby/above uses a shower or toilet you can hear the water in the wall.

I really hope that hotel management redesigns the rooms with carpet in the hallway and bedrooms. But I don’t see this being fixed in the near future. It’s trying to be arty instead of functional.

The location is great and staff are wonderful. We’ve moved rooms and booked a suite so I can only imagine how bad a normal room would sound.

Hemos ido a comer al Rte que tienen en la terraza, y desde allí se ve los terrados del barrio.
La comida estaba muy buena, y Mario nos atendió de maravilla.
Volveremos.

The worst experience ever. Please do NOT stay here, your safety is at risk. We arrived at night and the stuff took our bags away while we were checking in, then we realized one of the suitcases had been stolen.

We asked the management for an explanation, help or at least a kind word of support, but and I never saw management SO dismissive and disrespectful. When it was only her (Asian female) they told her "don't worry, your insurance will pay for everything", but when I spoke in Spanish and they realized I am a native speaker, the staff attitude changed abruptly, but still did nothing. I explained to them that I was flying to Ireland for work right after Barcelona, but they didn't seem to care that I would have to go out and spent thousands of Euros buying everything again.

At the end, I had to go to the police station and give a statement, then gave a copy back to the hotel to see what their response would be. Guess? They offered me free breakfast. Yes, their solution was to offer me breakfast.

The only humiliating and disgraceful 5 star hotel in the heart of Barcelona that on top will not guarantee your safety.

So if you are Asian, be careful, you are THEIR target.

최악의 경험입니다. 여기에 머물지 마십시오. 귀하의 안전이 위험합니다. 우리는 밤에 도착했고 체크인하는 동안 물건이 우리 가방을 가져갔고, 그 후 여행 가방 중 하나가 도난당했다는 것을 깨달았습니다. 우리는 경영진에게 설명, 도움 또는 최소한 친절한 지원의 말을 요청했지만 경영진이 그렇게 무시하고 무례한 것을 본 적이 없습니다. 그녀(아시아 여성)뿐이었을 때 그들은 그녀에게 "걱정하지 마세요. 당신의 보험이 모든 것을 지불할 것입니다"라고 말했지만, 내가 스페인어로 말하고 그들이 내가 원어민이라는 것을 깨달았을 때 직원의 태도가 갑자기 바뀌었지만 여전히 그랬습니다. 아무것도 아님. 나는 바르셀로나 직후에 일을 위해 아일랜드로 날아갈 것이라고 그들에게 설명했지만 그들은 내가 나가서 모든 것을 다시 사는데 수천 유로를 써야 한다는 것을 신경 쓰지 않는 것 같았습니다. 결국 나는 경찰서에 가서 진술서를 제출하고 호텔에 사본을 돌려주어 그들의 반응이 어떤지 확인해야 했습니다. 추측하다? 그들은 나에게 무료 아침 식사를 제공했습니다. 네, 그들의 해결책은 나에게 아침 식사를 제공하는 것이었습니다. 바르셀로나 중심부에 위치한 유일한 굴욕적이고 치욕스러운 5성급 호텔로, 여러분의 안전을 보장하지 않습니다.

그러므로 당신이 아시아인이라면 조심하십시오. 당신은 그들의 표적입니다.

これまでで最悪の経験。 ここに留まらないでください。あなたの安全が危険にさらされています。 夜に到着したのですが、チェックイン中に荷物を持ち去られ、スーツケースの1つが盗まれていることに気づきました。私たちは経営陣に説明、助け、または少なくとも優しい言葉を求めましたが、経営陣がそれほど軽蔑的で無礼な態度をとったのは一度も見たことがありません。 彼女（アジア人女性）だけのときは「保険で全額負担してくれるので心配しないでください」と言われましたが、私がスペイン語で話したときに私がネイティブであることが分かるとスタッフの態度は急に変わりましたが、それでも変わらずでした。 何もない。 私はバルセロナの直後に仕事でアイルランドに飛んでいることを彼らに説明しましたが、彼らは私が外出しなければならないことを気にしていないようで、すべてを買い直すために数千ユーロを費やしました。最後に、私は警察署に行って陳述をし、そのコピーをホテルに返して、彼らの反応を確認する必要がありました。 推測？ 彼らは私に無料の朝食を提供してくれました。 はい、彼らの解決策は私に朝食を提供することでした。バルセロナの中心部にある唯一の屈辱的で不名誉な 5 つ星ホテルですが、その上でお客様の安全は保証されません。

したがって、あなたがアジア人である場合は、注意してください、あなたは彼らのターゲットです。

La peor experiencia en muchos años. Por favor NO se queden aquí, porque su seguridad está en riesgo. Llegamos de noche y el personal se llevó las maletas mientras hacíamos el check-in, luego nos dimos cuenta de que una de las maletas había sido robada.

Le pedimos al personal una explicación, ayuda o al menos una palabra amable de apoyo, pero nunca vi una gerencia TAN desdeñosa e irrespetuosa. Cuando estaba solo mi compañera que es asiática, le dijeron "no te preocupes, que tu seguro pagará todo", pero cuando yo les hablé en español y se dieron cuenta de que soy nativo, su actitud cambió de repente, pero aun así no hicieron nada. Les expliqué que yo volaba de Bercelona directo a Irlanda por trabajo, por eso necesitaba mucho las cosas de la maleta, pero no pareció importarles que tuviera que salir y gastar miles de euros comprándolo todo nuevamente.

Al final tuve que ir a la policia y dar una declaración, para luego darle una copia al hotel para ver cuál era su respuesta. ¿Pueden adivinar qué hizo el hotel? Pues me ofrecieron desayuno gratis. Sí, su solución fue ofrecerme el desayuno.

Este es el único hotel de 5 estrellas en el corazón de Barcelona que te humilla y te irrespeta, mientras no garantiza tu seguridad.

Entonces, si eres asiático, ten cuidado, tú serás SU proximo objetivo!

Personnel très sympathique ! Très beau cadre

Hotel is super, but personal could not order a taxi.

I love this hotel! The location is wonderful, a block away from the main posh Gràcis Blvd where all the shopping and great restaurants are located.
The service is wonderful! My friends and I stay there for 4 nights last year when we went to Barcelona at 2023. Our experience was so wonderful we decided to stay in this hotel again for 6 nights this time, instead of take any chance on other place we haven’t been before.
Once again, we enjoy ourself quite a lot. When we there last year, Fernán at the front desk helped us and he was wonderful so we were so very happy to see him again this time. Also, the young doorman John (I am not sure how exactly to spell his name) was also very helpful to us. The over night front desk also the door man was very helpful to us as well since we arrived at 1AM due to a delay on our flight. I regret didn’t catch their name so I can mention them here.
All and all we had a wonderful time again there and we will definitely stay there again and again when ever we go to Barcelona! We will also recommend this place to our family and friends. Thank you!

Acceuil parfaite à la réception, très jolie , très sympathique .
Dans la chambre ça est tout autre chose .
Cela sent l’humidité l’es vêtement en prenne l’odeur , canalisation salle de bain , les murs sont salle ,
Le bruit des chambre de dessus j’en parle pas , c’est horrible , mais vraiment horrible
500 euro la nuit pour trois , une fois pas deux ! Je déconseille pour le prix c’est trop .

Une fenêtre donnant sur les cuisines de l hôtel , les odeurs en ouvrant la fenêtre forcément ( une fenêtre pour une grande chambre ) cela ne vos pas du tout 5 étoiles .

Je regrette tellement d’avoir choisis cette emplacement

Beautiful hotel. Key cards in the wall for electricity was a first for me. Upon arriving we were met with a glass of cava while we waited to be checked into our room. The rooftop bar was a great nightcap for us. Friend service and they even remembered what we like to drink. Several good gifts when you stay here. $50 credit to the spa (although they were all booked up we didn't get to use it), free tickets to the Egyptian museum and a welcome drink/appetizer at their new sushi restaurant where I had the best sushi of my life. Just down the street from many of Gaudi's structures. A great stay.

excellent location, staff are very friendly, rooms are super clean, i highly recommend this hotel because of its staff and location.

Bon restaurant japonés un pel car ...l hotel te Bona pinta tb te petit museu q si vaig veure

Fuimos al restaurante tomamos un aperitivo

The rooms are remarkable and the service is excellent! The hotel staff, and the spa staff are very professional and friendly, and go above and beyond to take care of their patrons. We make it a point to go to Spas and rooftop bars at most of the hotels we stay in and they got excellent Mayan Spa and a Mediterranean restaurant/bar on the rooftop. I would definitely recommend this hotel to travelers from the States.

Really enjoyed my stay here and will plan to stay again

He tenido un problema de comentario machista con un empleado del parking. Al comentarlo con el responsable del hotel no se ha dignado ni a averiguar nada mas. Me parece lamentable la actuacion del trabajador pero aun mas la del hotel ya que es un empleado suyo y parece que le ha importado cero que en su empresa se permitan comentarios y tener trabajadores machistas. Finalmente he ido a la comisaria de al lado a poner una denuncia.

6-Marzo2024…. En respuesta a sus comentarios indicarles que ustedes me dejaron aparcar delante del hotel a la espera que legasen los mossos. En ningun momento nadie me aparcó el vehículo y la persona que me atendió quiso saber nada mas. No se molestó en hablar con el trabajador machista que tienen. Solo me indicó que hiciera lo que creyese conveniente. Así pues me reitero en mi afirmacion que es una empresa donde se toleran comportamientos machistas y denigrantes hacia la mujer. Solo cabe ver quien habia en recepción y en la puerta. Todo hombres…que se puede esperar…triste que en el siglo XXI se sigan permitiendo esas actuaciones. Está claro que jamas me veran en ninguno de sus hoteles

1. No late checkout.
2. No good selection of food at breakfast buffet. They simply don't recover the selection near the end of the breakfast time.
3. Booked the wrong room for me, because they don't read the email messages properly.
4. Overpriced. Furniture is old, and the views are awful.

Do not recommend to anyone.

Amazing location, cool rooms and great rooftop bar. Staff service and cordial was hit and miss. This was a business trip so I prioritized the comfort of my room more than anything else. I slept well, good reliable shades to block out the light when sleeping.

Cenar en la terraza del Claris , es un gran experiència

Terasę od do good.HOT swimming pool and the room.But gym is so small,it’s bad

Hemos estado en cena de empresa, buena comida y mejor servicio.

Le temps d’attente entre les plats me paraît un peu court, mais ce fut un repas excellent, comme toujours, c’est la 3eme fois que je viens et tout est toujours exceptionnel, mis à part cette fois, où j’ai eu l’impression qu’on voulait me faire partir

Moment très agréable et repas de très bonne qualité. A recommander

Resto particulièrement bon
Poissons excellents et desserts tops
Service parfait
Cadre idéal avec un peu de vent
La chanteuse n est pas resté longtemps par contre

Tout est parfait. Que dire de plus ?

Peu de choix sur la carte mais les plats sont bons. Le service mériterait d'être plus chaleureux mais les serveurs sont agréables.
Seule déception : salle trop sombre et mériterait d'être chauffée

Parfait et magique.
Repas en couple sur le toit de l'hôtel.
La cuisine est fine et exceptionnelle. Les serveurs sont très aimables.
Nous recommandons.

Nous avons passé une excellente soirée. Service, cadre et qualité des plats de l’entrée au dessert! Un must à Barcelone!

Pas évident de choisir le plat uniquement décrit en espagnol et en anglais

Très bon restaurant. Accueil charmant du personnel. Prix raisonnables compte tenu de la qualité des mets. Terrasse très agréable. Pour boire un verre c’est bien aussi (piscine sur terrasse)