MARITIM ANTONINE HOTEL & SPA * * * *
Hôtel
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€€
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+356 2289 2000
Je suis le propriétaire
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2024
Recommandé
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2024
Cet établissement au cœur du village propose 107 chambres, 21 junior suites et des suites plus grandes, modernes et décorées avec goût. Celles des derniers étages avec vue sur la mer sont évidemment plus intéressantes. A l’arrière de l’hôtel, vous trouverez un superbe jardin botanique entourant la piscine extérieure. Une autre se trouve sur le toit, en cascade. La façade colorée complète joliment l’ensemble.
Le By Transforma Spa est l’un des points forts de cet établissement. De nombreux soins sont proposés. Les équipements sont ceux attendus pour un hôtel de ce standard : sauna, bain bouillonnant, massage, gymnase… Le restaurant Antonine Al Fresco vient d'ouvrir cet été sur le toit, il sert de la très bonne cuisine thaïe du mardi au dimanche à partir de 19h.
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Avis des membres sur MARITIM ANTONINE HOTEL & SPA
4.4/5
112 avis
Rapport Qualité/Prix
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Cadre /ambiance
Service
Régis V.
Visité en novembre 2023
Horrible expérience : le pire hôtel dans lequel suis allé. Personnel désagréable, équipements vétustes, bas des meubles pourris et le pire de tout : SALE. Poils à terre, joints des sanitaires noirs, crasses diverses.
Même la clé était crasseuse !
Même la clé était crasseuse !
MARITIM ANTONINE HOTEL & SPA
Responsable
09/11/2023 à 14:26
Dear Guest,
Of cause we are saddened that you stay with us was marred in any way , as you can see this is not the feedback we normally receive , however for the benefit of other members, we must address any concerns in a fair context. In this instance and although not mentioned in your review , your main concern was that after an error in your own booking dates which resulted in you arriving a day later .
On arriving the following morning , you had requested a refund for the night unused but at the same time claiming the same room for early check in ,as you had paid for the room.
As per most terms and condition we or agent were not in a position to do so.
We also respectfully submit that at no point did you make any reference to any issue with the room given,
After confrontational behavior directed at our staff, and witnessed by many , we contacted the agent in order to arrange a refund, to defuse and resolve the matter.
All our esteemed guests both present and future have my assurance that we do not condone rudeness from our staff but also ask that you may appreciate , when unable to give a guest the answer they desire this may also be unfairly perceived as rude or unhelpful .
With kindest regards
Libby Punshon
Guest Relations Manager
Of cause we are saddened that you stay with us was marred in any way , as you can see this is not the feedback we normally receive , however for the benefit of other members, we must address any concerns in a fair context. In this instance and although not mentioned in your review , your main concern was that after an error in your own booking dates which resulted in you arriving a day later .
On arriving the following morning , you had requested a refund for the night unused but at the same time claiming the same room for early check in ,as you had paid for the room.
As per most terms and condition we or agent were not in a position to do so.
We also respectfully submit that at no point did you make any reference to any issue with the room given,
After confrontational behavior directed at our staff, and witnessed by many , we contacted the agent in order to arrange a refund, to defuse and resolve the matter.
All our esteemed guests both present and future have my assurance that we do not condone rudeness from our staff but also ask that you may appreciate , when unable to give a guest the answer they desire this may also be unfairly perceived as rude or unhelpful .
With kindest regards
Libby Punshon
Guest Relations Manager
Matthias
Visité en novembre 2023
Very good hotel. Have stayed here several times and I'm always satisfied. Very extensive, good breakfast. Very clean hotel. Friendly and professional staff, especially Martin who, during my most recent visit, came around every morning during breakfast to check on us if everything was alright. But of course all other staff members of who I don't know the name, from the reception over F&B to housekeeping
MARITIM ANTONINE HOTEL & SPA
Responsable
08/11/2023 à 13:27
Dear Mathias,
Thank you so much for opting to spend time with us and for taking a moment to review the Maritim Antonine Hotel & Spa so warmly.
It is extremely rewarding to hear that our guests have had a memorable experience and you have my assurance that your kind appraisal has been passed to the all the staff who certainly look forward to welcoming you again very soon.
With kindest regards
Libby Punshon
Guest Relations Manager
Thank you so much for opting to spend time with us and for taking a moment to review the Maritim Antonine Hotel & Spa so warmly.
It is extremely rewarding to hear that our guests have had a memorable experience and you have my assurance that your kind appraisal has been passed to the all the staff who certainly look forward to welcoming you again very soon.
With kindest regards
Libby Punshon
Guest Relations Manager
Karsten S.
Visité en novembre 2023
Sehr freundliches und hilfsbereites Personal, sauberes Hotel, gutes Essen am Frühstücksbuffet und in den a la carte Restaurants. Komme gerne wieder.
Cam S.
Visité en novembre 2023
The bed is comfortable and the turn down service impeccable. My one small complaint is the shower head water pressure is weak and the angled tub makes it difficult to take a shower without making a huge mess on the bathroom floor.
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MARITIM ANTONINE HOTEL & SPA compte 112 avis avec une note moyenne de 4.4. Vous pouvez consulter les avis de MARITIM ANTONINE HOTEL & SPA en cliquant sur ce lien ou partager votre avis sur MARITIM ANTONINE HOTEL & SPA en cliquant ici
MARITIM ANTONINE HOTEL & SPA se situe au G. Borg Olivier Street , Mellieha
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Thank you so much for taking a moment to review your recent visit to the Maritim Antonine Hotel.
We are delighted that overall you enjoyed your stay and hope that you will join us again very soon.
Kind regards
Libby Punshon
Guest Relations Manager.