HILTON MALTA * * * * *
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2024
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2024
L’hôtel se situe au cœur du complexe touristique de Portomaso, grande fierté maltaise. Superbe marina fermée, commerces, restaurants... Le grand luxe est au rendez-vous associant confort traditionnel et modernité. Les chambres offrent de superbes vues depuis leurs terrasses. Les équipements sont impressionnants : trois piscines extérieures bordées d’arbres, deux piscines pour enfants, piscine intérieure, club de plage privé offrant de nombreuses activités nautiques, centre de remise en forme (gym, soins, saunas…), golf, escalade ou équitation. Nombreux restaurants méditerranéens, grills et surtout l’excellent Royal Thai Blue Elephant très réputé pour sa cuisine orientale. On appréciera également la Bottega del Vino (spécialités italiennes).
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Avis des membres sur HILTON MALTA
4.5/5
135 avis
Rapport Qualité/Prix
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Cadre /ambiance
Service
nana k.
Visité en novembre 2023
How to give like tis?
What it is?
A 5-star hotel gave a guest breakfast package full of mold, and I called, but there was no answer? I asked for a crib, but they left it outside? The blanket was a towel^^.... How many times do you have to call the reception and follow up? The name Hilton is less than two stars.
I received a billion breakfast package for the flight, but do you give me moldy mixture? In a 5-star hotel?
It's not 5-star.. Dinner is fine dining and it's not very tasty.. It takes 2 hours to have dinner ^^.... The atmosphere is not good. Reception staff are very slow. I've called several times, but they don't act until they go to the reception ^^.. ... It takes all day when you call. A 3-star named Hilton. The swimming pool is poorly managed and they can't even follow their own rules... A great party. I won't come again. It's not worth it.
What it is?
A 5-star hotel gave a guest breakfast package full of mold, and I called, but there was no answer? I asked for a crib, but they left it outside? The blanket was a towel^^.... How many times do you have to call the reception and follow up? The name Hilton is less than two stars.
I received a billion breakfast package for the flight, but do you give me moldy mixture? In a 5-star hotel?
It's not 5-star.. Dinner is fine dining and it's not very tasty.. It takes 2 hours to have dinner ^^.... The atmosphere is not good. Reception staff are very slow. I've called several times, but they don't act until they go to the reception ^^.. ... It takes all day when you call. A 3-star named Hilton. The swimming pool is poorly managed and they can't even follow their own rules... A great party. I won't come again. It's not worth it.
HILTON MALTA
Responsable
09/11/2023 à 08:31
Dear Ms Kalocsa
Thank you for your feedback. Sadly we have no information regarding the issues you describe; kindly make contact with our Duty Manager who will be pleased to discuss your feedback with you and take immediate steps to ensure you and your family are comfortable.
Kind regards
Rachel - Hilton Malta
Thank you for your feedback. Sadly we have no information regarding the issues you describe; kindly make contact with our Duty Manager who will be pleased to discuss your feedback with you and take immediate steps to ensure you and your family are comfortable.
Kind regards
Rachel - Hilton Malta
Dawn M.
Visité en novembre 2023
The staff here are incredible ????
HILTON MALTA
Responsable
08/11/2023 à 10:37
Dear Ms Murphy
Thank you very much for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.
We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.
Kind regards
Rachel - Hilton Malta
Thank you very much for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.
We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.
Kind regards
Rachel - Hilton Malta
Alun W.
Visité en novembre 2023
I stayed at the Hilton Malta for 9 nights and I had a wonderful experience. The hotel is located in a beautiful area,
We specifically asked for a room with a bath and freestanding shower and our room 719 was as requested. Thank you Rachel. It was spacious, and comfortable, with a large balcony and a stunning view overlooking the sea and the marina. Katia cleaned the room with meticulous attention to detail and we were very happy with her work.
In general the staff were friendly and helpful especially Amy and Carlos in the executive lounge.
We have stayed 3 times before and as diamond Hhonors members we usually take the adequate free breakfast in the executive lounge. However on this occasion we decided to pay extra to try the more comprehensive breakfast on offer in the main restaurant. We were disappointed overall with this decision as the food service area was badly organised with queues for eggs blocking all of the other hot food on display. Tea and coffee was also mostly self-service and unless you found a waiter to get this you were not able to get a pot of tea only a cup. It seems a little known fact that waiters who mostly just clear the tables would bring various poached egg recipes from the kitchen to the Hhonors diamond area. Even though the breakfast restaurant was fairly large it was overcrowded during this period of high occupancy.
The executive lounge serves an excellent afternoon tea from 3pm to 4:30pm and unimaginative evening canapes with free drinks from 5pm to 7pm
The hotel has a spa with an indoor pool, sauna and steam room as well as a couple of outdoor pools and a beach club with more pools (closed for the winter). The gym is well equipped and busier than in most Hiltons.
There are also many restaurants and bars nearby. I would highly recommend this hotel to anyone looking for a relaxing and luxurious stay in Malta.
We specifically asked for a room with a bath and freestanding shower and our room 719 was as requested. Thank you Rachel. It was spacious, and comfortable, with a large balcony and a stunning view overlooking the sea and the marina. Katia cleaned the room with meticulous attention to detail and we were very happy with her work.
In general the staff were friendly and helpful especially Amy and Carlos in the executive lounge.
We have stayed 3 times before and as diamond Hhonors members we usually take the adequate free breakfast in the executive lounge. However on this occasion we decided to pay extra to try the more comprehensive breakfast on offer in the main restaurant. We were disappointed overall with this decision as the food service area was badly organised with queues for eggs blocking all of the other hot food on display. Tea and coffee was also mostly self-service and unless you found a waiter to get this you were not able to get a pot of tea only a cup. It seems a little known fact that waiters who mostly just clear the tables would bring various poached egg recipes from the kitchen to the Hhonors diamond area. Even though the breakfast restaurant was fairly large it was overcrowded during this period of high occupancy.
The executive lounge serves an excellent afternoon tea from 3pm to 4:30pm and unimaginative evening canapes with free drinks from 5pm to 7pm
The hotel has a spa with an indoor pool, sauna and steam room as well as a couple of outdoor pools and a beach club with more pools (closed for the winter). The gym is well equipped and busier than in most Hiltons.
There are also many restaurants and bars nearby. I would highly recommend this hotel to anyone looking for a relaxing and luxurious stay in Malta.
HILTON MALTA
Responsable
07/11/2023 à 13:32
Dear Mr Watkins
Thank you very much for your detailed review, and for recommending us to other visitors! We are delighted that you chose to return to the Hilton Malta, that you enjoyed your stay, and that our team members - particularly Katia, Amy and Carlos - made you feel welcome and cared for.
We are sorry to have fallen short of your expectations where our buffet breakfast is concerned. Your feedback has been shared with the Restaurant team, who will discuss it with a view to improving our performance in this area. We were indeed very busy during the dates of your visit, and there are times every morning when Oceana is particularly lively; we thank you for your patience and understanding.
We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.
Kind regards
Rachel - Hilton Malta
Thank you very much for your detailed review, and for recommending us to other visitors! We are delighted that you chose to return to the Hilton Malta, that you enjoyed your stay, and that our team members - particularly Katia, Amy and Carlos - made you feel welcome and cared for.
We are sorry to have fallen short of your expectations where our buffet breakfast is concerned. Your feedback has been shared with the Restaurant team, who will discuss it with a view to improving our performance in this area. We were indeed very busy during the dates of your visit, and there are times every morning when Oceana is particularly lively; we thank you for your patience and understanding.
We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.
Kind regards
Rachel - Hilton Malta
Rauffet N.
Visité en novembre 2023
Bonne expérience dans l'ensemble.
HILTON MALTA
Responsable
06/11/2023 à 13:25
Dear Mr Rauffet
Thank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta generally, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.
Kind regards
Rachel - Hilton Malta
Thank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta generally, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.
Kind regards
Rachel - Hilton Malta
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HILTON MALTA compte 135 avis avec une note moyenne de 4.5. Vous pouvez consulter les avis de HILTON MALTA en cliquant sur ce lien ou partager votre avis sur HILTON MALTA en cliquant ici
HILTON MALTA se situe au Portomaso , St Julian'S
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Thank you very much for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.
Kind regards
Rachel - Hilton Malta